- If you were unhappy with a purchase for any reason, we will pick it up from you free of charge. All items must be returned within 1 week of shipment.
- If a customer wants to return an item they should email: firstname.lastname@example.org with their name, last name and order number and explain which items you want to return.
- All items that are eligible for a complete refund must be returned in the same condition as it was delivered. That means unopened, sealed and in its original packaging.
- If an item was damaged during delivery, or the item was found with a defect prior to a customer’s receiving of an order that item, is eligible to a complete refund.
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